Forms of Payment Accepted
We are happy to accept cash, personal checks, money order and credit cards (Visa, MasterCard, Discover and American Express) to be applied for payment of copays, deductible fees or other relevant charges. Copays need to be made at the time of your appointment.
We are currently credentialed with the following insurance companies:
- Anthem Blue Cross
- Beacon Health Options (Commercial)
- Blue Cross/Blue Shield (BCBS)
- Blue Cross/Blue Shield Federal (BCBS FEP)
- CareFirst BlueCross BlueShield
- Cura Linc
- Johns Hopkins Healthcare
- Managed Health Network
- Military One
- Optum Health
- United Behavioral Health
- Value Options (now Beacon Health Options-Commercial)
Please confirm your counselor accepts your insurance. Not all counselors accept all of the above at this time.
For those clients who choose to be self-pay the cost for each session will be determined by the therapist and Director. We will offer a sliding scale fee that is based on your annual income for the past two (2) years, the number of dependents and your ability to pay.
We require our clients to provide at least 24 hours’ notice in advance of canceling a scheduled appointment. Please call the office and leave a message with the receptionist or on the recorder.
Failure to provide a 24 hour notice will result in the client being assessed a $55.00 missed appointment fee. Your Insurance Company will not pay us for a missed appointment. Our Counselors and Therapists work on a fee basis, if you fail to show up for your scheduled appointment they do not get paid.
Returned Check Fee
We will assess a $25.00 fee for all returned checks.
Miscellaneous Fees and Charges
- Court Testimony Fee: $125.00 per hour with a four (4) hour minimum $500.00. The $500.00 minimum will be paid in advance.
- Letters: $25.00 to $75.00 depending on the detail that is required.
Holidays and Inclement Weather
We will normally be closed for the observance of the following holidays: New Year’s Day, Good Friday, 4th of July, Memorial Day, Labor Day, Thanksgiving Day and Christmas.
In the case of inclement weather and or snow please check our website to determine if we are closed or open.
If you have any questions regarding our practice policies you may contact your therapist or the office for clarification.
Appointment Request and Scheduling
Your first appointment will be scheduled through the office staff and all subsequent appointments will be scheduled by our receptionist, or your counselor or therapist, or by accessing our portal once. At or before your first appointment we will contact your insurance company to verify your insurance coverage, deductible and copayment/coinsurance amounts. We do our best to have appointment times available to meet the needs of our clients.
Times are set by each counselor and the times may vary. All appointment times are at the sole discretion of the counselor.
You can download our Intake Forms. We prefer to get your paper work to us by email or fax prior to your appointment so all information can be verified in advance to avoid any problems with your insurance. If you can’t fax, email or bring the forms in prior to your appointment, please arrive at least 15 minutes early so that you can fill it out. We are working on setting up an online form to make it easier for you.